Domain & Hosting Support
- we troubleshoot issues regarding your domain or hosting
- We’ll contact your hosting company or domain registrar as necessary
- Minimize website downtime
- we work with most cMSs
About Domain/Hosting Support
When it comes to managing your website, oftentimes a trip to the Domain registrar or hosting is necessary to further diagnose or troubleshoot an issue. If the website is down, for example, or if the website loads slowly, that is somewhere we would go to fix the issue. With A La Carte Web Services, you can be rest assured we will handle this for you. We understand the language and the environments so that any issues are resolved ASAP.
Do You Need Website Support?
Lovely Testimonials
Frequently Asked Questions
How are you different than other marketing companies?
Our specialty focuses entirely around the website. We do not offer off-site marketing services, such as social media, social media advertising, and paid search.
How long does it take for you to complete each ticket?
Website tickets are responded to within 24 hours. If the ticket is simple, we'll address it within 24 hours. If it is more complicated, it could take longer. We'll let you know when we learn more in your ticket details. You can submit a ticket or email us directly. One thing is certain, we always deliver.
Do you build new websites?
We sure do! We love designing and building new websites. Let us know more details in our intro call so we can best serve you.
What if I don't like your design?
We want our customers to be happy. Before we build anything we will first send you a design or mockup. If you don't like the design, please give us feedback so we can make adjustments and deliver a product you truly love.
Which CMS platforms do you work with?
Currently, we work with websites running on Wordpress, Squarespace, WIX, and Weebly. Please note we are as flexible as the platform itself. If the platform does not allow for it, chances are we may not able to bring a certain specific idea to life. If you have a specific question please ask us.
What's your mission statement?
We help business owners run a successful website without having to deal with the technical leg work. We've seen far too many outdated, non-mobile responsive, or navigationally-unfriendly business websites. We help fill the technical skills gap when it comes to updating your company's continuos messages and announcements on your website.
I built my own website. Why should I use you?
If you built your own website, chances are you have encountered an obstacle or roadblock of some sort. We can be your support or backup, providing guidance, fixing advanced formatting issues, diagnosing or testing various workflows, reviewing and analyzing website metrics, etc. There are many items that need to be addressed behind-the-scenes. We specialize in our field and have over 15+ years' experience in website management and can help add value to your site and marketing efforts.
What type of businesses does we work with?
We help businesses that need help with their website. Let us bring your marketing ideas to life directly on your website. We also help increase organic traffic through SEO Expansion. Outsource your website management needs!
What if my website goes down?
Webites can go down for any number of reasons. Just because a website is down does not mean the website is gone. We will diagnose and troubleshoot the issue so it comes back online.